How Delivery Providers Secure Long-Term Clients With Roboost

How Delivery Providers Secure Long-Term Clients With Roboost

May 8, 2025

Delivery providers power the last mile for countless businesses. But running an efficient, profitable, and scalable operation across multiple brands and locations is anything but simple. Most third party logistics partners, face a common set of issues. Low visibility, inefficient rider management, and weak brand-level tracking.


The Hidden Inefficiencies Draining Your Fleet's Potential

Delivery providers we’ve worked with consistently face three major operational challenges:

  • Rider Efficiency Gaps
    The delivery fleet is the primary revenue engine for any delivery provider or third party logistics partner. Every rider’s performance directly influences profitability, making their behavior and efficiency not just important, but mission-critical. Yet, despite riders being marked as “on-duty,” many managers struggled to see the expected output. The result? Low productivity and underutilized fleets.

  • Lack of Operational Control
    Since riders serve different brands and operate across multiple zones, delivery providers and 3PL were forced to invest heavily in supervisors just to keep things moving. But even then, relying on human oversight meant inconsistent results, human error, and operational chaos.

  • Unclear Brand-Level Visibility
    Serving several brands at once, providers struggled to track how many orders were completed for each client. Without a clear, automated system, disputes around order counts and invoicing were frequent, slowing down cash flow and damaging trust.

The Roboost Transformation

Roboost stepped in with an AI-powered Delivery Management System tailored for multi-brand delivery providers and third party logistics companies alike. Here's what made the difference:

  • Smart Rider Performance Tracking
    Roboost's AI control system with detailed analytics revealed the true picture of rider utilization. By providing actionable insights on actual on-duty time and productivity metrics, delivery providers were able to implement targeted improvements.

Result: Most delivery providers using Roboost experienced a remarkable 50-100% increase in rider on-duty time effectively doubling the capacity of their existing fleet without additional hiring.

  • AI Fleet Control & Automation
    The platform's automated monitoring capabilities provided comprehensive oversight without expanding the supervision team. Real-time tracking, exception alerts, and performance dashboards created accountability across the entire operation.

Result: 3PLs eliminated over-hiring supervisors and reduced costs by 30%, while improving control and consistency across all client locations. With real-time insights, they were also able to offer better customer service to their clients, driving customer satisfaction and improving client retention.

  • Brand Management Module
    Roboost’s custom-built Brand Module gave delivery providers full control over how orders are tracked per client. It even automated invoice generation, eliminating room for disputes and speeding up the financial cycle.

Result: The automated order reconciliation and invoicing system eliminated billing disputes and accelerated payment cycles. Many 3PLs report cutting their accounting workflow time by more than half.

Visibility - Control - Growth.

Roboost is enabling delivery providers to unlock the full potential of their operations. With end-to-end automation, real-time insights, and full brand management, providers are no longer stuck in reactive mode, they're scaling smarter while reducing operational costs.

Book a demo and discover how Roboost can transform your delivery operations.

Join the next generation of delivery!

Join the next generation of delivery!

Join the next generation of delivery!

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Copyright © 2024 Roboost Inc.

All rights reserved.

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Copyright © 2024 Roboost Inc.

All rights reserved.

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