Logistics Data & Analytics
Logistics Data & Analytics
Logistics Data & Analytics
Uncover Your Delivery Reality
Uncover Your Delivery Reality
Uncover Your Delivery Reality
Are riders grouping order that shouldn’t be grouped?
Do stores favor certain riders?
Are riders delivering all this time?
Are riders grouping order that shouldn’t be grouped?
Do stores favor certain riders?
Are riders delivering all this time?
Break Down Every Step of the Journey
Break Down Every Step of the Journey
Preparation Time: From order placement to “ready” status.
Fetching Duration: Finding the right rider.
Store Arrival: Time it takes the rider to reach the store.
Waiting Time: Rider idle time inside the store.
Customer Delivery: Time spent getting the order to the door.
Return to Store: How long riders take to get back and be ready for the next step.
Each piece shows exactly where you’re losing minutes and how to tighten your operation.
Preparation Time: From order placement to “ready” status.
Fetching Duration: Finding the right rider.
Store Arrival: Time it takes the rider to reach the store.
Waiting Time: Rider idle time inside the store.
Customer Delivery: Time spent getting the order to the door.
Return to Store: How long riders take to get back and be ready for the next step.
Each piece shows exactly where you’re losing minutes and how to tighten your operation.
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Minute-by-Minute KPIs
Minute-by-Minute KPIs
Track key metrics like average delivery time, order prep times, store waiting times, and on-duty rider hours as they happen. No more waiting for end-of-day reports to find out what went wrong.
Track key metrics like average delivery time, order prep times, store waiting times, and on-duty rider hours as they happen. No more waiting for end-of-day reports to find out what went wrong.
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Validate Your Prep Time
With Store Waiting Time
Validate Your Prep Time
With Store Waiting Time
Track exactly how long riders spend waiting in-store after an order is marked ready. This double-checks your preparation times and shows if orders are truly ready on time, or just marked that way to hit internal KPIs.
Track exactly how long riders spend waiting in-store after an order is marked ready. This double-checks your preparation times and shows if orders are truly ready on time, or just marked that way to hit internal KPIs.
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Fetching Time
Fetching Time
Measure how long it takes the system to find and assign a rider for each order. High fetching times point to under-staffing, poor rider distribution, or inefficient shifts, data you can use to rebalance your fleet and avoid delays.
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Order vs. Trip
Performance
Order vs. Trip
Performance
Analyze orders and trips separately. An order’s performance shows how well the store is preparing; a trip’s performance shows how well the rider is executing on the road. Understand both so you know where to make improvements.
Analyze orders and trips separately. An order’s performance shows how well the store is preparing; a trip’s performance shows how well the rider is executing on the road. Understand both so you know where to make improvements.
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Drill Down From Big Picture
to the Smallest Details
Drill Down From Big Picture
to the Smallest Details
Drill Down From Big Picture
to the Smallest Details
Company-Wide
Overview
See your entire operation at a glance. Track company-wide metrics like fleet utilization, average delivery time, hit rates, and SLA performance. Spot trends that show where you’re strong, and where you might need to look closer.
Company-Wide
Overview
See your entire operation at a glance. Track company-wide metrics like fleet utilization, average delivery time, hit rates, and SLA performance. Spot trends that show where you’re strong, and where you might need to look closer.
Company-Wide
Overview
See your entire operation at a glance. Track company-wide metrics like fleet utilization, average delivery time, hit rates, and SLA performance. Spot trends that show where you’re strong, and where you might need to look closer.
By Zone or
Region
Break down your performance by zones, regions, or territories. Compare how different areas perform against each other. Identify which regions hit delivery targets consistently and which ones struggle with delays, low capacity, or high idle time.
By Zone or
Region
Break down your performance by zones, regions, or territories. Compare how different areas perform against each other. Identify which regions hit delivery targets consistently and which ones struggle with delays, low capacity, or high idle time.
By Zone or
Region
Break down your performance by zones, regions, or territories. Compare how different areas perform against each other. Identify which regions hit delivery targets consistently and which ones struggle with delays, low capacity, or high idle time.
Store or Warehouse
View
Drill into each store or warehouse to see local patterns. Find out if certain branches always run late, which ones keep drivers waiting too long, or where preparation times hurt your delivery promise. Get the insight you need to fix problems branch by branch.
Store or Warehouse
View
Drill into each store or warehouse to see local patterns. Find out if certain branches always run late, which ones keep drivers waiting too long, or where preparation times hurt your delivery promise. Get the insight you need to fix problems branch by branch.
Store or Warehouse
View
Drill into each store or warehouse to see local patterns. Find out if certain branches always run late, which ones keep drivers waiting too long, or where preparation times hurt your delivery promise. Get the insight you need to fix problems branch by branch.
Trip & Order
Details
When you spot an issue, go all the way down to the trip and order level. Check individual trips to see wasted minutes in fetching, store waiting, or return times. Review orders to confirm how prep times, cancellations, or manual steps impact your performance. With this level of detail, you fix the real cause, not just the symptoms.
Trip & Order
Details
When you spot an issue, go all the way down to the trip and order level. Check individual trips to see wasted minutes in fetching, store waiting, or return times. Review orders to confirm how prep times, cancellations, or manual steps impact your performance. With this level of detail, you fix the real cause, not just the symptoms.
Trip & Order
Details
When you spot an issue, go all the way down to the trip and order level. Check individual trips to see wasted minutes in fetching, store waiting, or return times. Review orders to confirm how prep times, cancellations, or manual steps impact your performance. With this level of detail, you fix the real cause, not just the symptoms.
Turn every minute of your operation into real, actionable insights
Turn every minute of your operation into real, actionable insights
Turn every minute of your operation into real, actionable insights
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Get Started